Enhancing call center efficiency and productivity can often seem like a daunting task for managers. With just a few smaller-scale changes, however, you can greatly impact your long-term performance and boost up your team’s esteem. Using advanced speech to text solutions, it’s possible to develop a streamlined and scalable system for delivering incredible customer service. You can also maintain an…
Transcription is a tool that can increase the efficiency of almost any workflow. The digital transcript produced by swift conversion of audio or video to text offers a multitude of uses for different industries. From legal to medical and academic contexts, or even market research and business meetings, transcription brings great value to numerous professional sectors. In some cases,…
Just as the last of the Summer rolls out, in comes the start of the new academic year. Colleges all across the US are brimming with enthusiasm this time of year as they kick-off the first semester. If you’re on a mission to make the most of the school year ahead, it’s best to make sure you’re well prepared….
Many law offices and legal departments in companies around the world are catching on to an incredible time and money-saving solution: dedicated, outsourced legal transcription services. While it may seem like the most obvious solution to hire a single transcriptionist to get the job done, tapping into a full team of experts with a proven, secure transcription process can save…
Nowadays, it’s no secret that videos are the preferred content type for users online. Videos are much more engaging, quicker to get a message across, and easily accessed by a wider audience than a block of text — no matter how well-written. Businesses around the world are picking up on this trend and working hard on their video marketing game…
We built the TranscribeMe app for Android and iPhone with our customers’ specific needs in mind. The app makes it easy to record and convert audio into perfectly transcribed text anywhere and allows you to complete the entire ordering process in-app as well. While it stores your audio recordings that have been sent in to be transcribed, we’ve also made…
In the fast-paced world of marketing, time is money. As such, the pressure to be as efficient as possible to keep up with user trends runs high. Digital marketing, whilst having cracked the door of communication potential wide open, is hard work in an ever-changing environment. With this revolutionary change in the way businesses and customers interact, we now also…
Artificial Intelligence (AI) is the science behind the automation of many of our daily activities. The purpose is to eliminate error and provide us humans with more time to channel our skills towards more complex, value-generating tasks. By teaching machines to think and act like us, we can significantly reduce human effort from both small and large scale processes. However,…
Speech is our most efficient and personal form of communication. Hence, call center data holds a wealth of information, and the key to unlocking this is through using speech recognition technology. Today, speech recognition has come a long way. It has so many everyday applications that it is almost impossible to avoid this increasingly prevalent technology. Due to its widespread…
Conferences can provide an incredible opportunity for personal and business growth. A great conference means the chance to network, to discover new innovations and competitors in your space, and to keep up with the latest in thought leadership. With the wealth of content on offer, there’s something for everyone. Yet in big conferences, with various tracks and streams, it’s impossible…
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