Got an issue you just can’t solve? Have a campaign coming up that really needs to kick things up a notch? Brainstorming should keep your mind outside the box, but sticking to the basic processes can also keep you stuck in there. There are a few techniques you probably need to learn to even get started brainstorming, whilst knowing where…
All too often, the terms Artificial Intelligence (AI) and Machine Learning (ML) are used interchangeably. This improper use of the terminology can contribute to a significant amount of confusion around an already complex field of computer science. As such, there is a greater risk of propagating mistruths about what either terms refer to; particularly when they are being explained to…
Outsourcing medical transcription work is far from a hot new topic in the healthcare field. When delivered quickly, accurately and within a designated timeframe, medical transcription can be equally painless and productive for many healthcare professionals – from licensed physicians to hospital executives. Rather than taking the unnecessary time to get a foolproof, internal transcription system down, many medical practices…
Speech analytics refers to the process of using speech recognition software to obtain information on a service rendered in order to better understand how it can be improved or simply perform a routine quality check or employee training. At present, the use of this technology is most popular with call centers for monitoring and instructional purposes with previously-recorded, or even…
A mere handful of years back, you would’ve thought that typing and exchanging emails or text messages was as hi-tech as life could get, but voice technology has made its grand come-back as the latest technological game-changer. We should have seen this coming with the likes of Siri, Alexa, and WhatsApp audio notes. But how did we get here? Simply…
All great podcasts start with a great idea. Unfortunately, those great ideas can only go so far without taking the proper steps to make sure they gain a real audience among the “competition.” Lucky for podcasters, listeners are steadily growing in recent years, making the potential for an expanded audience even more possible. In fact, Edison Research recently reported that…
As a business strategy in general, outsourcing is one of the major ways that companies can become more efficient and effective — both with financial and human resources. Beyond the standard outsourcing functions like customer service and call centers, payroll processing, accounting, distribution, and even sales and marketing, today’s companies are looking at the sheer amount of recorded audio and…
In today’s world, speed is everything – especially when it comes to business. Essentially, transcription has been around since mankind could write, and the industry of transcription services has made great strides in recent years thanks to advancements in technology. Nowadays, both audio and video content can rapidly and accurately be converted to text with great accuracy to take advantage…
Did you know that the average typing speed for a person is about 40 words per minute? At that rate, you’re making progress of about 200 characters during that same 60-second timeframe. Having the ability to type faster isn’t as hard as one might think, however. At one point in their lives, all of our expert transcriptionists were mere average typists…
Speech recognition is not a brand new technology but has seen vast improvements in accuracy and applications in more recent years. While the big tech-giants, like Apple and Microsoft, have been among the first to add voice recognition features to their products, different big enterprises in other sectors are fast catching on to just how useful speech recognition actually is….
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