Simply upload your audio and video files from your device, web link, or cloud storage securely, and our crowd of professional transcriptionists will take care of the rest.
Transcription Services
If you have AI, Legal, Medical, and HIPAA compliant service needs, request a quote
Available in multiple languages
Our Transcription Pricing Packages
TranscribeMe offers fast, accurate and secure Transcription services for a variety of industries including HIPAA compliant medical and legal transcription.
Per page pricing is available for Legal and other services – contact us to learn more!
First Draft
Starting at $.79/min
- ~98% accuracy average
- Average next day delivery
- Speaker IDs available
- Timestamps available
Standard
Starting at $1.25/min
- 99%+ accuracy guarantee
- 1-3 business day delivery
- Speaker IDs available
- Timestamps available
Verbatim
Starting at $2/min
- Every utterance captured
- 2–5 business day delivery
- Speaker IDs included
- Timestamps included
Additional Services
HIPAA Compliant Transcription Services
To ensure the detailed restrictions on access and security for HIPAA files are met, TranscribeMe has a standalone process that requires pre-registration and set-up. Once you have submitted your request here, our trained sales team will walk you through our easy-to-use process and ensure the more specific requirements of HIPAA files are applied to your data.
Our HIPAA compliant process transcribes your files using Verbatim transcription, with customized treatment of all PII/PHI information to meet your specifications.
Legal Transcription Services
As format and style guidelines often vary depending on jurisdiction and proceeding type, TranscribeMe strongly recommends contacting our trained sales team here. They will discuss the details of your project with you and ensure your transcription meets the more specific requirements of Legal transcription.
Our legal services include secure transcription of depositions, notices and hearings, legal annotations, and any specifications your project requires.
Plus, we offer per page pricing for legal transcription services!
Enterprise & Recurring Transcription Services
We offer specialized Enterprise Transcription Services for high-volume, and recurring projects. With our powerful speech technology and an encrypted, micro-tasked workflow, we offer complete confidentiality and security for every enterprise project.
All of our transcriptionists are vetted for skill and professionalism, and are required to sign Non Disclosure Agreements. For enterprise businesses that need added security, we can provide teams of geofenced workers and even those that have undergone background checks.
Foreign Language Transcription Support
Unlike other companies, we offer a hybrid of AI speech recognition paired with human transcription services to ensure the details are intact and the prices stay as low as possible. Through a combination of the latest in speech technology paired with the very best in human intelligence, we are able to deliver a suite of speech-to-text products that can be utilized for any use case and in multiple languages specializing in the following:
- English
- Spanish
- French
- German
- Japanese
- Korean
- Dutch
- Portuguese
- Italian
- Danish
- Catalan
- Hindi
- Russian
- Mandarin
How Our Transcription Process Works
Upload Your Content
Easily drag and drop your audio or web links into our online Portal or submit recordings through smartphone applications, API, SFTP, and a variety of other methods.
Our Transcribers Get to Work
In no time your order will be processed, and our platform will intelligently route your audio to the most qualified transcriptionists for your specific project.
Receive Transcripts
You will be notified as soon as your transcripts are completed and are available to download in your preferred output.
Why Choose Our Transcription Services
Unlike other companies, we offer a hybrid of AI speech recognition paired with human transcription services to ensure the details are intact and the prices stay as low as possible.
Easy To Use
Purchase and manage transcripts through a simple and intuitive platform.
Highest Accuracy
We hire and train the best transcriptionists to ensure the highest quality.
Best Value
We will work with you to ensure you receive the best overall service.
Secure & Confidential
Our platform uses the industry’s best security to keep your content secure.
Fast Turnaround
Pool of over 2 million registered transcriptionists to ensure quick delivery.
Customer Support
Around-the-clock customer support with quick access directly on the site for swift response times.
Professional Human Transcription for Any Industry
Our most popular transcription types include:
Interview Transcripts
Market Research Transcription
Podcast Transcription
Insurance Industry Transcripts
Conference Transcripts
Custom Enterprise Transcript Projects
Call Center & Phone Call Transcripts
We built our transcription process end-to-end to take advantage of the best of both worlds; a hybrid-model that combines speech recognition technology and human transcriptionists to produce transcripts securely and with outstanding accuracy.
No matter what industry you’re in, we can accommodate with our transcription, translation, or data annotation services. Even with advancements in speech recognition software, human transcriptionists still provide the most accurate transcription services possible; and our team is composed of some of the most highly skilled transcriptionists in the industry.
Industry Best Information Security
The security of your data is our top priority. We’re proud to report that we’ve never failed a security audit and we perform system-wide penetration tests on an ongoing basis.
All of our transcription services are built with the industry’s best information security protocols and processes to ensure that your data is encrypted and securely maintained throughout the entire process. Plus, our secure transcription services are compliant to HIPAA protocols, GDPR, CCPA, and more!
Highest Transcription Accuracy
Our clients come to us for transcription services that provide premium accuracy and attention to detail. As a leader in the industry, we proudly offer an accuracy of 99% or higher for our Standard and Verbatim transcription packages – and because most of our clients are in the legal, medical, and technical fields, we know just how important it is to maintain that quality.
Our First Draft transcription package offers an accuracy of 98% for high quality audio and is a great option if you need quicker transcriptions at our lowest cost. For more challenging audio, please reach out to us.
We can also handle multiple speakers. Please reach out to us for any unique combination of regional language transcriptions.
Transcription FAQs
Service Option Questions
I require a customized transcript for my project. How do I arrange for custom services?
Do you require Speaker names rather than straight identification? Do you require timestamps at a set duration, such as every minute? Do you require your transcript to include a specific format, or the redaction of certain types of information? Are you looking to have your audio transcribed for machine learning?
TranscribeMe has a professional services team that can help you with your custom requirements. Please contact us with your project details and we will be in touch with you shortly!
What is your First Draft Service?
Our First Draft service passes through the initial transcription step, where a team of transcriptionists work on your content in-tandem. This can be returned to you as raw text. We also offer timestamps and speaker IDs with First Draft without the additional layer of editing for punctuation and consistency throughout the transcript, that comes with our Standard service.
First Draft transcripts remove “umms”, “ahhs”, “likes”, “you knows”, and other filler words in addition to stuttering. We do not correct grammatically incorrect language – we transcribe the audio exactly as it is.
First Draft transcripts are completed in 1 business day, or 2-3 business days if you select timestamps and speaker IDs.
Our First Draft service comes with an expected ~98% accuracy, but it is not guaranteed and will vary based on audio quality.
Instructions on ordering our First Draft Service can be found here and you can learn more about the product and connect with our Sales Team here .
Check out samples of our First Draft transcripts, compared to Standard and Verbatim here .
What is your accuracy guarantee and how do you achieve it?
Our Standard and Verbatim service tiers come with an accuracy guarantee of 99% for all audible words in a high quality audio. We monitor the Word Error Rate (WER), which is what our accuracy guarantee is based on. Out of the total number of words, less than 1% of them will be inaccurate.
If a customer is not satisfied with their transcript and has not made modifications to their transcript, we will review the file for the Word Error Rate – and if it doesn’t meet our standards, we will happily redo the file.
Service Delivery Questions
What is your standard turnaround time?
Turnaround times depend on the Transcription Type ordered.
Machine Express: Transcripts are completed in about 3x the duration of your audio file. So a 10 minute file will take about 30 minutes to transcribe.
First Draft: Transcripts without timestamps and speaker IDs are usually completed in 1 business day regardless of turnaround selected, or 2-3 business days if you include timestamps and speaker IDs.
Standard: 1-3 Days
Verbatim: 2-5 Days
Files spanning 90-120 minutes will take an additional business day, and any additional minutes past that, in 60-minute increments, will need an additional business day. For instance, if you have a file that is 240 minutes, this would take an additional 3 business days.
We offer a rush turnaround service in 1 business day (PST), for high quality audio files that are 70 minutes or less. If you submit low quality audio our turnaround times may be extended. Feel free to contact us if you need rush delivery for files over 70 minutes or have low quality audio.
Can I see a sample of your First Draft Service compared to your Standard and Verbatim products?
Standard Transcript
Verbatim Transcript
First Draft Transcript
Standard transcripts go through both an initial layer of transcription, and then to our Quality Assurance Team to output our guaranteed 99%+ accuracy. These transcripts remove “umms”, “ahhs”, “likes”, “you knows”, and other filler words in addition to stuttering. Please note that with our Standard service, we do not correct grammatically incorrect language – we transcribe the audio exactly as it is.
Verbatim transcripts go directly to our specially trained Quality Assurance (QA) team to deliver on our 99%+ accuracy guarantee. We capture speech exactly how it sounds. This includes all filler words, stuttering, and speech errors.
First Draft transcripts pass through our initial transcription step, where a team of transcriptionists work on your content in-tandem. Your transcript does not pass through a final editing step like our Standard and Verbatim services. We remove “umms”, “ahhs”, “likes”, “you knows”, and other filler words in addition to stuttering. We do not correct grammatically incorrect language – we transcribe the audio exactly as it is.
Can I see samples of single and multi-speaker transcripts, with and without timestamps?
Single Speaker Transcript
Multiple Speakers Transcript
Automated Timestamps (beta)
No Timestamps & Speaker IDs
Absolutely! Single speaker transcripts have line breaks when there is a change in thought or topic. Multi-speaker transcripts have a line break each time the speaker changes. If you select to add timestamps and speaker IDs this will be placed at the beginning of the line break, with speakers marked as S1, S2, etc..
We also offer a beta version of Automated Timestamps. This applies a timestamp at each speaker change, or at each thought change (for long monologues or single speaker files) without applying a speaker ID. It is available for English, Spanish, and French. Timestamp accuracy is dependent upon audio quality and is not guaranteed.
If you do not wish to have timestamps and speaker IDs, select the option ‘Not Included’ and you will only have the paragraph breaks.
How will I receive the complete transcript?
You will receive an email notification when your transcript is completed, and can download a copy in your Customer Portal Account. If you would like that transcript attached to this email, please follow these instructions.
- Evernote Users: A Word Document version of the transcript will be available in your TranscribeMe folder upon completion.
- App Users: Transcription text can be viewed in the app by clicking on the filename in your list of recordings.
What format will the completed transcription be in?
Transcripts are available for secure download in Word, PDF, and HTML, format in your Customer Portal Account.
You can also select an NVivo formatted transcript at checkout. You will have both Mac and PC formats of this transcript available.
Pricing & Payment Questions
How much does it cost to get my audio transcribed?
This answer depends on the service selected, the length of your audio, and the options that you choose at checkout. Click ‘Get Started’, fill out the selections and we’ll be able to provide a finalized price.
What payment methods do you offer?
Our standard payment method is by credit card. We accept Visa, Mastercard, American Express, and Discover Card.
If you have bulk transcription requirements and your company, school or organization requires payment by invoice, please contact us to get set up!
Security & Technical Capabilities
Do you have an API?
Yes. Please visit our API page to learn more. We have successfully integrated with a number of companies including IPSOS, and Medallia. With a well-documented and robust API, we are always looking to form complimentary partnerships.
What file formats do you accept?
We accept most digital audio formats. These include: wav, mp3, mp4, ogg, aiff, aif, m4a, mov, wma, avi, flv, 3gp, 3gpp, 3ga, amr, caf, m4v, mxf. As a rule of thumb, if you can play a media file on your computer, we should be able to transcribe it.
Advanced users, please note that if your file format is not explicitly supported by the TranscribeMe Portal, you can rename the file extension to .mp3 and try to upload to the Customer Portal Account again. TranscribeMe continues to add supported file formats over time and we will do our best to process your file.
Questions about working for us? Click here to learn more
Ready to get started?
Request a quote today to get started with your custom project!
