Healthcare & Medical Transcription Services

Let our world-class transcription team enrich your recorded medical content by converting it into highly accurate text quickly and securely.

Healthcare & medical Services

What is Medical &
Healthcare Transcription?

Medical Transcription is the process of transcribing any audio or video that has a medical use case and involves medical terminology that our staff is trained in.

Medical Transcription

Examples of items that might require medical transcription include:

  • Doctors’ dictation notes about meetings with their patient
  • Transcription of sensitive content for artificial intelligence and machine learning model training
  • Medical consultations between specialists
  • Research interviews with patients
  • Interviews between participants of medical research studies
  • Conversion of handwritten documents to digital transcription and annotations
  • Academic dissertations containing Personal Health Information (PHI) and Personal Identifiable Information (PII)

Why Choose our Medical Transcription Services?

HIPAA-Compliant

Medical transcription workflows can be tailored to meet your requirements and ensure sensitive medical information is properly handled and compliant with HIPAA guidelines through our secure file transfer platform.

Security

The security of your data is our top priority. We’re proud to report that we’ve passed 100% of our security audits, and we perform system-wide penetration tests on a regular, ongoing basis.

PII & PHI Handling

We can redact this type of content from output, and data can be deleted upon demand.

Highest Transcription Accuracy

Sophisticated AI and multiple levels of review are in place to ensure transcripts are completed accurately.

Simplicity is Key

Our healthcare and medical transcripts are done using our secure Healthcare Domain. Please note that any data with PHI or PII must go through a separate process – customers requiring this type of transcription should contact us for a custom quote.

Competitive Rates

Because of our process utilizing both technology and trained transcriptionists, our rates are much more competitive than other medical transcription options on the market. Plus, all HIPAA compliant projects receive a custom quote to ensure you’re getting what you need.

Superior Customization Capabilities

We can customize your transcripts to your specific requirements. It’s common to receive requests to redact certain information.

Dedicated Medical Transcription Team

We can customize your transcripts to your specific requirements. It’s common to receive requests to redact certain information.

Get Started with a Quote!

Our professional medical transcription services are an effective way to save time, money, and resources for medical professionals, medical offices, hospitals, and medical companies. Request a quote to get started!

Features of Our Medical Transcription Services

When you work with TranscribeMe, you’ll be tapping into a full team of experts with a proven, secure transcription process that will save you time, energy, and money. Plus, we offer:

API/SFTP Functionality

The transcription process can be automated with our REST API or through an easy-to-use SFTP.

HIPAA/GDPR/CCPA Compliance

Workflows can be custom organized to meet HIPAA, GDPR, and CCPA compliance requirements.

Geofencing Capabilities

Transcriber teams can be limited to certain areas or have specific certifications to meet most use cases.

24/7 Customer Support

Around the clock support with under 24 hour response time, and an Account Manager dedicated to your team.

Language Support

Transcriptions can be provided in a number of different languages and with many accents.

Team Accounts

Easily manage your team with enhanced features that ensure oversight and administrative control.

API/SFTP Functionality

The transcription process can be automated with our REST API or through an easy-to-use SFTP.

HIPAA/GDPR/CCPA Compliance

Workflows can be custom organized to meet HIPAA, GDPR, and CCPA compliance requirements.

Geofencing Capabilities

Transcriber teams can be limited to certain areas or have specific certifications to meet most use cases.

24/7 Customer Support

Around the clock support with under 24 hour response time, and an Account Manager dedicated to your team.

Language Support

Transcriptions can be provided in a number of different languages and with many accents.

Team Accounts

Easily manage your team with enhanced features that ensure oversight and administrative control.

Healthcare Transcription Benefits

When you work with TranscribeMe, you’ll be receiving a wide variety of unique benefits, including medical expertise and comprehensive data security protocols that ensure compliance to HIPAA, GDPR, and/or CCPA protections.

Medical Domain Expertise

Our medical transcripts are produced by a highly trained, dedicated segment of our extensive transcriber community. These transcriptionists are fully vetted and required to sign a comprehensive Business Associate Agreement (BAA) to ensure complete confidentiality.

We produce the most accurate and detailed transcripts for medical needs and can include features such as time-stamping and redaction of health information. By using our dedicated transcription services, healthcare professionals can focus on patient care, and allow TranscribeMe to handle the transcription of many types of content, including:

  • Recorded patient interviews and other medical research
  • Consultation and administrative letters
  • Medical history, physicals, operative reports, and discharge summaries
  • Business meetings and all kinds of clinical notes
Medical Transcription
Security

Technology & Security

Data security is a top priority for protected health information (PHI), and we have ensured that our platform is fully compliant with the requirements for medical transcriptionists, as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Our security for customer data protection is best-in-class, with multiple safeguards designed to protect health information on many levels, from system security to transcriptionist geo-fencing to quality.

This service needs to be specifically requested through our ‘Get a Quote’ form and our team can start the process and your SFTP account.

Our HIPAA Compliant Medical Transcription Process

Our trained sales team will walk you through our easy-to-use process and ensure the more specific requirements of HIPAA files are applied to your data.

Healthcare professionals can then request an SFTP account and submit their dictation via our secure file transfer platform (SFTP).

transcription services

Want to learn more about our easy-to-use process?

Medical Transcription FAQs

What is the average turnaround time?

2-3 business days for a 1 hour file for our HIPAA compliant workflow.

How will I receive the complete Medical transcription?

If the file is not required to go through our HIPAA compliant workflow, you’ll receive your transcript through your customer portal.

If the file is required to go through our HIPAA compliant workflow, you’ll receive your transcript through your SFTP account.

What format will the Medical transcription be in?

Transcripts are available for secure download in Word, PDF, and HTML, format in your Customer Portal Account.

You can also select an NVivo formatted transcript at checkout. You will have both Mac and PC formats of this transcript available.

How do I upload or forward my dictations?

If they are not HIPAA compliant, you can upload it directly to your customer portal and you’ll see ‘General’ selected as the default domain, you’ll want to change and select the ‘Medical’ Domain.

Are your medical transcription services available 24/7?

Yes they are! Similar to all services provided

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How much does medical transcription cost?

  • Without timestamps and speaker ID’s - $1.63/minute.
  • With timestamps and speaker ID’s - it’s $1.95/minute.
  • With HIPAA Compliant workflows, timestamps, and speaker ID’s - it’s on average $2.05/minute.

What payments do you take?

If it’s HIPAA Compliant, you will be invoiced and you can pay by Credit Card. We take Visa, MasterCard, US-Based American Express.

Is your medical transcription service HIPAA compliant?

You must specifically opt-in for that and will need to talk to our sales team to create your HIPAA compliant workflow.

Do you have any backup facility for your dictation and FTP servers in case there is a crash in your server?

All of our data is stored on secure Azure servers and backed up on a regular basis.

Do your medical transcriptionists sign confidentiality agreements?

Yes, all HIPAA transcriptionists must complete our HIPAA compliance exams and sign HIPAA-specific confidentiality agreements. In addition, our crowd members sign confidentiality agreements for all services.

Will my patient data be kept confidential?

All files are kept within the confines of the clients customer portal and the client and our HIPAA administrators are the only parties in control of that data.

If you have a specific deletion schedule you would like, we can automatically delete your data for you after 30, 60, or 90 days - or you as the doctor or practice provider can do this yourself.

I require a customized transcript for my project. How do I arrange for custom services?

Do you require Speaker names rather than straight identification? Do you require timestamps at a set duration, such as every minute? Do you require your transcript to include a specific format, or the redaction of certain types of information? Are you looking to have your audio transcribed for machine learning?

TranscribeMe has a professional services team that can help you with your custom requirements. Please contact us with your project details and we will be in touch with you shortly!

What is your First Draft Service?

Our First Draft service passes through the initial transcription step, where a team of transcriptionists work on your content in-tandem. This can be returned to you as raw text. We also offer timestamps and speaker IDs with First Draft without the additional layer of editing for punctuation and consistency throughout the transcript, that comes with our Standard service.

First Draft transcripts remove “umms”, “ahhs”, “likes”, “you knows”, and other filler words in addition to stuttering. We do not correct grammatically incorrect language – we transcribe the audio exactly as it is.

First Draft transcripts are completed in 1 business day, or 2-3 business days if you select timestamps and speaker IDs.

Our First Draft service comes with an expected ~98% accuracy, but it is not guaranteed and will vary based on audio quality.

Instructions on ordering our First Draft Service can be found here and you can learn more about the product and connect with our Sales Team here .

Check out samples of our First Draft transcripts, compared to Standard and Verbatim here .

What is your accuracy guarantee and how do you achieve it?

Our Standard and Verbatim service tiers come with an accuracy guarantee of 99% for all audible words in a high quality audio. We monitor the Word Error Rate (WER), which is what our accuracy guarantee is based on. Out of the total number of words, less than 1% of them will be inaccurate.

If a customer is not satisfied with their transcript and has not made modifications to their transcript, we will review the file for the Word Error Rate – and if it doesn’t meet our standards, we will happily redo the file.

Our Medical Transcription Submission Process:

To get started, request a custom quote and provide as much information as possible about your project.

Once we have a chance to review, a member of our trained sales team will reach out to you and schedule a time to review your project and move forward with next steps. They will also review your specific project and legal requirements with you.