That’s why we’ve redesigned how transcription products are shown and sold within the TranscribeMe Portal. The result is a simpler, clearer ordering experience that gives you exactly what you need, without forcing you to decipher multiple products.

Whether you’re an individual user ordering a single file or a business managing transcription at scale, this update is designed to make getting transcripts easier and faster.

Before:

Users chose between multiple transcription products – each with a fixed set of features – and then tried to determine which one best fit their needs.

Now:

You choose how your transcript is created, then select only the features you want.

Two products. Clear options. No confusion.

Ordering directly from the website or your first order, you will see the following:

When you begin the process of submitting an audio file for transcription, you can easily select between purchasing an AI only transcript for a quick and the most affordable option, or a human edited transcript for the best accuracy.

Previously, users had to choose from four different transcription products:

• Machine Express
• First Draft
• Standard
• Verbatim

Each product came with additional options you could select from. While powerful, this approach often raised a common question:

“Which product do I actually need?”

Most customers simply want a high-quality transcript, not a crash course in transcription product taxonomy.

We’ve streamlined everything into two core products, with optional features you can add as needed.

AI-Only Transcription

Best for speed and cost-efficiency.

• Fully automated transcription
• Choose your language and accent
• Simple, fast, and low-cost

Human-Edited Transcription

Best for accuracy and professional use.

This option delivers high-accuracy, human-reviewed transcripts, with flexible add-ons so you only pay for what you need.

Available features include:

• Rush Delivery: Your transcripts will be delivered 2-4 times faster
• Extra Review: 99%+ accuracy guarantee
• Verbatim Style: True full verbatim with dialogue typed exactly as is spoken
• Timestamping & Speaker Identification: Timestamps include with every speaker change
• Multiple language options
• Free AI Draft included with every human transcription order

If you are an existing user and would like the same transcription output as our previous interface, this is the following mapping:

1. Machine Express: Please select the Automated transcription option, this will give you the AI only output.
2. Standard Product: If you select Human Edited transcription, then the Extra Review and the Timestamping & Speaker Identification options, this will give you the same final output.
3. Verbatim Product: If you select Human Edited transcription, then the Verbatim along with the Timestamping & Speaker Identification options, this will give you the product you previously selected.
4. Existing Users or those with promo codes that have ordered transcripts within the last year will see the options you’ve most commonly ordered pre-selected for you, which will completely simplify the order process.

Most users choose the human-edited option. Our lowest-cost human-edited transcription starts at $0.79 per audio minute, with pricing unchanged from before.

This update was driven directly by customer feedback.

Users told us they:

• Weren’t sure which product to choose
• Wanted faster ordering
• Preferred clear, feature-based customization

This way you get a transcript that fits your exact needs in a way that is easier to understand.

For organizations and business customers, this update goes even further.

Custom Order Screens for Teams

We can configure custom ordering experiences so your users only see the options you want them to use. This does the following:

• Speeds up ordering
• Reduces errors
• Keeps workflows consistent across teams

Billing & Invoicing Still Work the Same

• Promo codes can still be used to bypass credit card checkout
• Orders remain fully trackable for invoicing
• Setup is handled by TranscribeMe during onboarding

If you manage transcription across a team, this gives you more control without adding complexity for your users.

• Accuracy standards are unchanged
• Rush delivery option are still available
• Existing accounts and workflows continue uninterrupted

This is purely an improvement to clarity and usability.

The new experience is live now.

– Log in to your TranscribeMe Portal account to explore the updated ordering flow.
– View our step-by-step walkthrough for a deeper look.
– Or contact our sales team to learn how this works for business and enterprise customers.

This is just the beginning, and we’re excited for you to try it!