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speech recognition call center

Why Speech Recognition is the Key to Incredible Call Center Performance

speech recognition call center

Speech is our most efficient and personal form of communication. Hence, call center data holds a wealth of information, and the key to unlocking this is through using speech recognition technology. Today, speech recognition has come a long way. It has so many everyday applications that it is almost impossible to avoid this increasingly prevalent technology. Due to its widespread…

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Are You Using Voice to Text to Get the Most Value From Business Conferences?

Conferences can provide an incredible opportunity for personal and business growth. A great conference means the chance to network, to discover new innovations and competitors in your space, and to keep up with the latest in thought leadership. With the wealth of content on offer, there’s something for everyone. Yet in big conferences, with various tracks and streams, it’s impossible…

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