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Latest news, releases and tips from transcription industry leaders

3 Ways Support Managers Are Better with Speech Recognition

Efficient call center managers and support teams are always looking for new ways to make communications simpler in practice, as well as more meaningful. With the volume of customer inquiries, especially for enterprise companies, it’s critical to evaluate new technologies to make support as effective as it can be — both for customers and the company itself. Integrating TranscribeMe’s Speech…

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Voice Technology: What is Enterprise Speech Recognition?

In the ever-changing, ever-growing landscape of voice technology, more and more powerful uses are being uncovered. Today’s enterprise companies can benefit from specialized, robust speech recognition technology to vastly improve business performance and agent effectiveness. TranscribeMe is the industry leader in Enterprise Speech Recognition and data-mining technology solutions that deliver actionable insights. With incredibly accurate speech-to-text, intelligent keyword spotting and collection of…

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Automated Speech Recognition: The Power of the Voice of Your Customer

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There has always been a need for humans to be understood by technology. Even more fundamental than the desire for AI machines, however, is the goal to use the interaction between humans and computers through access to knowledge to result in a prosperous learning experience for both. What is Automated Speech Recognition? At it’s most basic level, ASR is powerful…

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