Welcome to the Corporate Blog

Latest news, releases and tips from transcription industry leaders

How to Save Money Using Customer Service Speech Recognition

“This call is being recorded for training and quality purposes” is a phrase we’ve famously all heard before. Our calls are recorded by every customer service agent, the information is held in memory and eventually listened back to and analyzed for exactly what we heard in the message: training and quality purposes. Although very useful for listening, when trying to…

Read More

How to Trim Audio & Video Files for Transcription

Currently, we only transcribe the full duration of files that are submitted to TranscribeMe. However, if you want to trim audio or video to only have a certain portion of your complete file transcribed, we recommend using tools like Audacity (for audio) and Quicktime (for video) to trim your recordings first. Audacity is a free, trusted software for recording and editing audio….

Read More