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Latest news, releases and tips from transcription industry leaders

call center speech to text

Make Your Call Center More Efficient with Powerful Speech to Text

call center speech to text

Enhancing call center efficiency and productivity can often seem like a daunting task for managers. With just a few smaller-scale changes, however, you can greatly impact your long-term performance and boost up your team’s esteem. Using advanced speech to text solutions, it’s possible to develop a streamlined and scalable system for delivering incredible customer service. You can also maintain an…

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enterprise transcription service

Key Dos and Don’ts for Finding an Enterprise Transcription Service

enterprise transcription service

These days, it takes less and less effort for companies to understand the benefits of using transcription in the workplace. The rewards in terms of time, cost and overall efficiency have been more than evident in recent years. Now with the rise in number of transcription service providers, attention is shifting to the search for the right company for your…

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Managing Large Enterprise Transcription Projects in One Central Location

For many enterprise businesses operating in high-capacity industries, the ability to be agile is important. Having a cohesive system for tracking project hours, setting up guidelines for customer service interactions, and managing complex outsourced services with ease allows large businesses to become more efficient and effective. While streamlining and centralizing processes used to be the responsibility of the company itself,…

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Best Practices for Improving Corporate Data Security in Your Business

Nowadays, data is one of the most valuable assets that any online company possesses. The way it is managed directly influences its chances of success. This is simply because data is a gold mine of information that can provide many valuable business insights. Examples include the identification of who your clients are, parts in your user’s journey that aren’t as…

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3 Things to Know About Outsourced Corporate Transcription Services

Outsourcing is when a company solicits the services of an external contractor to carry out work activities that would previously be done in-house. This strategic move became a popular practice for businesses from as far back as the 1990s. It was seen as a way to concentrate efforts and resources on adding more value to the main business itself. A…

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multi-language transcription

Multi-Language Transcription to Reach Qualified Global Markets

multi-language transcription

Thanks to advancements in technology, transcription has moved far beyond the simple task of converting speech into text by manual means. In more recent years, it’s the cross-linking of the field with Artificial Intelligence (AI) that has amplified the functionality of the age-old service. Nowadays, audio transcription embedded in technology is used to carry out a wide variety of more…

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10 Tips to Make Your Brainstorm Sessions More Creative

Got an issue you just can’t solve? Have a campaign coming up that really needs to kick things up a notch? Brainstorming should keep your mind outside the box, but sticking to the basic processes can also keep you stuck in there. There are a few techniques you probably need to learn to even get started brainstorming, whilst knowing where…

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outsourcing transcriptions

How Can Outsourcing Transcriptions Help Your Company?

outsourcing transcriptions

As a business strategy in general, outsourcing is one of the major ways that companies can become more efficient and effective — both with financial and human resources. Beyond the standard outsourcing functions like customer service and call centers, payroll processing, accounting, distribution, and even sales and marketing, today’s companies are looking at the sheer amount of recorded audio and…

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3 Value-Driven Ways for Your Business to Use & Repurpose Audio Transcription

Generating the text that truly captures what’s being said in your recordings can be valuable in many more ways than you might think at first. There is a huge, growing list of benefits that tapping into this accurate audio-to-text functionality provides, each better than the last; from making it easier for that picture-perfect recall from meetings an anytime reality, all…

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3 Big Benefits of a Fully-Integrated Transcription API for Business

When you’re handling incredibly large amounts of audio and video files that frequently need to be transcribed into accurate text, finding the right solution that’s affordable, scalable, secure, and effective across teams is vital. At first glance, this could mean major media companies with neverending video content or universities with mass amounts of student submissions, but it also applies to…

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