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Latest news, releases and tips from transcription industry leaders

Speech Recognition Explained in 10 Different Expert Quotes

At TranscribeMe, we offer Speech Recognition using state-of-the-art technologies and expertise to provide businesses with the highest accuracy automated transcriptions. Speech recognition refers to the technology by which a machine or program is engineered to identify spoken words or phrases and convert them to text or any other format that can be read by a machine. Here are some quotes from…

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What’s the Difference Between Machine Learning and AI Model Training?

All too often, the terms Artificial Intelligence (AI) and Machine Learning (ML) are used interchangeably. This improper use of the terminology can contribute to a significant amount of confusion around an already complex field of computer science. As such, there is a greater risk of propagating mistruths about what either terms refer to; particularly when they are being explained to…

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5 Challenges Facing the Speech Analytics Industry

Speech analytics refers to the process of using speech recognition software to obtain information on a service rendered in order to better understand how it can be improved or simply perform a routine quality check or employee training. At present, the use of this technology is most popular with call centers for monitoring and instructional purposes with previously-recorded, or even…

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What Speech Recognition Data Can Tell You About Your Business

Speech recognition is not a brand new technology but has seen vast improvements in accuracy and applications in more recent years. While the big tech-giants, like Apple and Microsoft, have been among the first to add voice recognition features to their products, different big enterprises in other sectors are fast catching on to just how useful speech recognition actually is….

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3 Brilliant Uses for Human-Assisted Machine Learning

Advancements in machine learning have come a long way in recent years, but they haven’t done it alone. Humans are largely responsible for how intelligent AI and machine learning systems have become and will continue to pave the way for more improvements in the future. An increasingly important factor of technology for businesses large and small, an Accenture survey confirms…

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Voice Analytics Data: How It’s Shaping Customer Experience

Voice analytics data is an increasingly valuable asset to organizations in just about every industry. A tool for promoting better business intelligence, it’s a resource that consistently delivers game-changing insights, leading to vast and positive changes. In fact, the voice analytics market is projected to be worth an astounding USD $1.64 billion by the year 2025. As companies in sectors…

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8 Innovative Ways to Use Speech Recognition for Business

Speech recognition today is not quite what the sci-fi novels of yesterday described. Much more than a powerful, fantastical tool, however, speech recognition technology has many real-world applications that can help businesses reach greater levels of productivity and success. How can your organization benefit from speech recognition? The possibilities are limitless… 1. Save time with automatic transcription. When you’re running…

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3 Huge Ways to Improve Sales With Transcription & Speech Recognition

Sales strategies are only as powerful and impactful as the processes and conversations that occur in a typical sales environment. Having a strong, core process for saving time, filtering through all of the best leads, and gathering actionable data lends a big hand to how sales really functions and improves over time. So, what’s a struggling sales team or department…

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How to Save Money Using Customer Service Speech Recognition

“This call is being recorded for training and quality purposes” is a phrase we’ve famously all heard before. Our calls are recorded by every customer service agent, the information is held in memory and eventually listened back to and analyzed for exactly what we heard in the message: training and quality purposes. Although very useful for listening, when trying to…

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3 Ways Speech Recognition Training is Changing Machine Learning

Speech is an incredibly powerful thing in our lives, both personally and professionally. With so many widespread use cases tied to our smartphones, computers and other connected devices, the use of speech recognition has brought an even deeper layer of hands-free and voice-based operation to the table. And, speech-based devices like the Google Home, Amazon Echo, and Apple HomePod have…

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